Terms
of Service for Merchants
These Terms of
Service are applicable to merchants of the following origins: Australia,
Canada, India, Japan, Kazakhstan, Moldova, Morocco, the Republic of South
Africa, Singapore, South Korea, Thailand, the United Arab Emirates, and
Vietnam.
Please read these terms of service (“Agreement”, “Terms”
or “Terms of Service”) carefully before using the website and
services offered by ENVAR Jbuytr (“Jbuytr”). The Agreement sets out
the legally binding terms and conditions for your use of the
website at https://merchant.jbuytr.com and
Jbuytr’s mobile applications (both iOS and Android) and web-site
at https://www.Jbuytr.com/ (all
together referred to as the “Site”). By using the Site, you
agree to be bound by this Agreement, including those additional
terms and conditions and policies referenced herein and/or available
by hyperlinks, including the terms and conditions set out in the Merchant
Help Center available at https://merchant.jbuytr.com or via
any other link to the country-specific section of the Merchant Help Center you
are provided with separately. This Agreement applies to all merchants
(those, who are selling to users of the Site and hereinafter referred
to as the “Merchants”, “Merchant” or “you”). Jbuytr Intellectual
Property Policy for Merchants constitutes an integral part of these
Terms of Service and is available via https://jbuytr.com/terms.
The contents of this Agreement include the main body,
country-specific annexes to these terms (if any), any other terms, conditions
and policies including, without limitation, legal statements, privacy
policies that have been or will be published or released
by Jbuytr at any time. All terms, conditions and policies are
an integral part of this Agreement and shall have the same legal
effect as the main body of this Agreement.
Jbuytr reserves the right to change some or all the terms, conditions,
policies and platform rules. Your log-in or continued use of the Site and any
service offered via it after the launch of the updated terms will be considered
as a confirmation that you have read and accepted the revised, updated
Agreement and any other applicable terms, conditions, policies and platform
rules. If you do not agree to any alteration or updates of terms, conditions,
policies or platform rules, you shall immediately terminate this Agreement by
submitting a written notice to Jbuytr. Unless separately stated, any new
content that will expand the scope of this Agreement shall be subject to this
Agreement and shall be considered as a part thereof.
1. Jbuytr
as a Marketplace and Merchant’s Agent
1.1 Jbuytr provides a platform for Merchants who comply with Jbuytr’s
policies and requirements to offer and sell certain items.
1.2 Jbuytr acts as a commercial agent of a Merchant within the scope of
powers, rights and authorities set in this Agreement, including the powers and
rights to negotiate and conclude transactions between Merchants and customers
on the Site, set the final price for the items listed on the Site (“Items”),
issue invoices for such Items, and (at Jbuytr’s sole discretion) assist
Merchants in the receipt and processing of customer’s claims for refund and
guarantee on behalf of Merchant.
Jbuytr, as a commercial agent of Merchant, acts in Merchant’s name and at
Merchant’s expense. Jbuytr does not act as a commercial agent for a customer.
1.3 Customer’s payment obligation to Merchant shall be deemed as performed
upon receipt of customer’s payment by Jbuytr (or its payment services provider,
as applicable), and Jbuytr via its payment services provider, as applicable, is
responsible for remitting the funds to Merchants in the manner described in Jbuytr’s
and Merchant’s agreement with payment services provider. If Jbuytr (via payment
services provider) does not remit any such amounts to Merchant, Merchant will
have recourse only against Jbuytr (its payment services provider, as
applicable) and not the customer directly.
1.4 Notwithstanding the above mentioned in clause 1.2, Jbuytr has
no control over the quality, safety, morality or legality of any
aspect of Items, the truth or accuracy of the listings,
the ability of Merchants to sell Items or the ability of
customers to pay for Items.
Jbuytr reserves the right to refuse Merchant’s application
in the following cases:
·
Absence of registration documents
requested by Jbuytr. To be admitted to the Site the Merchant shall be a
legal entity or an entrepreneur properly registered in one of the European
Union countries or in the United Kingdom as such legal entity or entrepreneur
and shall be properly registered for VAT purposes in the country of its
principal place of business and/or, where applicable and required, in the
country of destination (i.e. the country of customer’s residence).
·
Merchant’s product listing contains
products either generally prohibited on Jbuytr or prohibited and/or
restricted for sale through the Site in the country of
destination (i.e. the country from which the product can be ordered by the
user) and/or in the Merchant’s country.
·
Merchant has low ratings
on other marketplaces (e-commerce platforms) or is not present
on them at all.
·
There are bad references
from trusted sources.
2. Merchant’s
Eligibility and Obligations
2.1. Merchants’ registration on the Site is available only
to legal entities and entrepreneurs duly incorporated in their
countries of origin. Your status of the legal entity requires you to ensure
that your activity on the Site and your products are fully compliant with the
legislation applicable to the consumer (including, but not limited to the
provision of mandatory information about you and your product to consumers and
ensuring consumers’ rights). By entering into the Agreement, you
represent and warrant that all information provided by you or any other
information which may be provided in the future is full, accurate and up
to date and you are duly authorized to sell your Items through
the Site in accordance with the requirements of this Agreement. Jbuytr
may refuse to provide an access to the Site to any
entrepreneur or entity and change the Merchant’s eligibility
criteria at any time upon its discretion.
2.2. You undertake to comply with all applicable laws and
regulations regarding online sale, advertising (by offering Items you
therefore advertise them on the Site) and any restrictions which
apply to you and your activity on the Site. You hereby agree that you are fully
responsible for any breach of such obligation (as well as any
other obligation under or in connection with this Agreement) including
the responsibility for any losses and damages that may be caused
by such breach (including those arising from the claims of
the third parties). You undertake to observe all Jbuytr’s policies
as stated in the Agreement and any other rules, policies
and procedures that may be published from time to time
on the Site by Jbuytr, each of which may be updated by Jbuytr
from time to time without notice to you.
2.3. You act as a seller of your products offered on the Site in terms of
consumer protection legislation applicable to the customer and remain solely
and fully responsible for specifying in the product cards all mandatory
information related to its product (including the information required to be
provided to the consumer before it is bound by a distance contract as required
by Directive 2011/83/EU of the European Parliament and of the Council of 25
October 2011 on consumer rights). In particular, you are obliged to provide in
product card information about the existence and the conditions of after sale
customer assistance, after-sales services and legal and commercial guarantees.
For the above purposes, you must specify in your account on the Site valid and
actual contact details that will be shown in products cards and guarantee that
customers may contact you via such credentials to receive information about
your products, address to you their claims or for any other matters within the
scope of consumer protection.
2.4. In case you specify in product cards any features or labels, or your
product description contains any claims (for example, related to the content of
the product (‘free of X ingredients’ or ‘approved by X number of customers’),
you guarantee that any such feature, claim or label are true and correct.
2.5. You agree to immediately notify Jbuytr of any unauthorized use of
your password or any breach of security. You also agree that Jbuytr cannot
and will not be liable for any loss or damage arising
from your failure to keep your password secure. You undertake
not to provide your username and/or password information to any
other party other than Jbuytr without Jbuytr’s express written permission.
2.6. You shall keep your account information up-to-date and accurate,
including a valid email addresses and correct bank account and any other
payment details. To be able to sell Items on Jbuytr you shall provide
and maintain a valid payment information. If you do not comply
with the aforementioned provisions, you assume all responsibility
for losses caused by such failure to comply.
2.7. You have no right to transfer or sell your Jbuytr Merchant
account and username to another party. In case you have to accept any
other terms or policies on the Site or take other actions bounding you by any
obligations, acceptance of any such documents or changes on your behalf by your
representative to whom you provided access to the Site, your account on the
Site and to any other features shall be considered as actions on your behalf by
your authorised representative.
2.8. Jbuytr’s services are not available to Jbuytr Merchants with
temporarily or indefinitely suspended accounts. Jbuytr reserves
the right to refuse service to anyone, for any reason,
at any time. Products that do not comply with Jbuytr’s policies
will be deleted from the Site. Merchants with repeated instances of
noncompliance may have their accounts removed, access to the Merchant
Dashboard revoked, and/or transactions cancelled.
3. Prohibited
Items and Requirements to Products
3.1. Every Merchant is responsible for observing applicable laws
and regulations of their country of origin and destination, Jbuytr’s policies
and procedures, shipping restrictions and any other restrictions
applicable to the Items and the selling process.
When you upload documents such as declarations of conformity, any mandatory
or self-declaratory documents and certificates to the products you sell on the
Site, you confirm and warrant:
·
That such documents are valid, up
to date, and relate to those products to which you upload them as supporting
ones.
·
If the documents are issued for a
company or a person another than you, such documents are issued in the name of
a manufacturer, distributor, or another establishment that has the obligation
under the applicable legislation to obtain such documents and that such
manufacturer, distributor, or other establishment obtained the documents in
full legal compliance with the applicable procedures and legislation. In such a
case you also confirm and warrant that you have the right to use and provide Jbuytr
with such documents and it will satisfy all requirements of any applicable
legislation. If in accordance with the applicable legislation any such
documents shall be issued in your name, you undertake to obtain or issue such
documents and provide Jbuytr with them prior to selling the products on the
Site.
3.2. There are some types of Items that we don’t allow on the Site,
even if they are legal and otherwise meet Jbuytr’s selling criteria.
The following types of Items shall not be listed on Jbuytr:
·
Certain animal and plant
species (such as exotic animals).
·
Counterfeits.
·
Goods coming from outside
the EEA that have not been introduced in the EEA with
the owner of the IP right or with its consent.
·
Cultural heritage.
·
Drugs and illegal substances.
·
Firearms, explosives
and ammunition.
·
Human cells, genes, organs
and body parts.
·
All medicines (or other
medical products and devices).
·
Orthopedic products
and prosthesis.
·
Products that incite violence,
fostered racial, ethnic or religious hatred, or advocated
discrimination against any group.
·
Radioactive material, flammable
material, combustible, corrosive and explosive materials.
·
Stamps in current use.
·
Tobacco in general (including
electronic cigarettes and hand rolling).
·
Alcohol and drinks.
·
Products without certificates
or licenses which are mandatory for such types of products according to
the applicable legislation of the country of origin and/or country of
destination.
·
Goods that do not comply
with general or specific advertising or labelling rules
applicable in the the country of origin and the country of destination.
3.3. Products listed in clause 3.2 and other illegal products or
products that do not comply with requirements of the country of destination
(i.e. user’s country) will be removed from the Site,
and the Merchant’s selling privileges may be suspended and/or
terminated.
3.4. In case of sale of non-perishable food products and food supplements
(if permitted by the applicable legislation of the country of origin and the
country of destination), you guarantee and warrant that:
·
Such products comply with the
applicable legislation relating to food products (including, but not limited to
any applicable customs regulations/restriction).
·
Such products have labels with all
mandatory information required by the country of origin and/or the country of
destination (including, but not limited to EU Regulation No. 1169/2011 of 25
October 2011 on the provision of food information to consumers (if applicable),
local regulations of the country of origin and the country of destination
regarding labelling and provision of the information on the local language).
·
Information provided on the
products is full and not misleading. Such information includes, inter alia,
characteristics of the food and, in particular, as to its nature,
identity, properties, composition, quantity, durability, country of origin or place
of provenance, method of manufacture or production. Such information shall not
attribute to the food effects or properties which it does not possess.
·
Food supplements do not fall into
the categories of medicines and do not require obtaining mandatory certificates
(or, if food supplements require such certificates and can be sold online
according to the applicable legislation, you guarantee and warrant that all
necessary certificates are obtained).
·
Food supplements marked as such
products and that description and labeling of such products do not attribute to
food supplements the property of preventing, treating or curing a human
disease, or do not refer to such properties.
You hereby also guarantee and confirm that you are duly authorized to sell
such products under any applicable legislation and agree that you remain
entirely and exclusively liable for the sale of such products.
3.5. Please note that the Site’s audience may include children as young as
13 years of age. Items that may be inappropriate for children to view or buy
may be considered as inappropriate for Jbuytr.
3.6. You must ensure that products are duly packed so they will not be
damaged during their transportation and will keep their quality. Jbuytr’s rules
on packaging specified in these Terms and the Merchant Help Center apply to you
and your products. Please be informed that you will be liable for any damages
or losses Jbuytr or customers may suffer because of the breach of the mentioned
rules.
4. Trade
Control Laws
4.1. You must comply with all applicable laws and regulations of the
country of origin and the country of destination when selling Items on Jbuytr.
You are responsible for determining all applicable trade control, customs
and tax laws, obtaining any required government authorizations,
and are liable for any penalties resulting from non-compliance.
5. Sanctioned
Countries, Entities, and Individuals
5.1. Economic sanctions laws in the European Union, the United States and a
number of other countries prohibit or restrict unlicensed transactions with
various parties (i.e., individuals, entities, government regimes) for example
because they are identified as engaging in terrorism, narcotics trafficking,
weapons proliferation and/or other activities that threaten those countries’
national security, foreign policies or economies or (and again for example),
because they are resident in certain countries or have a connection to those
countries (“Denied Parties”). Various government agencies publish lists, or
descriptions, of such parties (“Denied Parties Lists”). In addition, many
countries maintain trade sanctions and embargo programs against specific countries
(“Sanctioned Countries”), such that unauthorized transactions involving these
Sanctioned Countries or parties who are resident in those countries or have a
connection to those countries are prohibited or restricted.
In order to comply with these and other legal requirements, it is Jbuytr
general policy that Items imported from or originating in the following
countries and regions may not be sold on Jbuytr:
·
Cuba
·
Iran
·
North Korea
·
Syria
·
Sudan
·
Crimea Region
·
Luhansk Region
·
Donetsk Region
·
Kherson Region
·
Zaporizhzhia region
·
Any other country or region
notified to Merchants by Jbuytr from time to time.
No shipments or sales to parties in any of these countries may be conducted
through Jbuytr.
Accounts may not be opened or affiliated with a country or region that Jbuytr
does not support.
5.2. Additionally, Merchants must not do business with or otherwise engage
in or facilitate transactions involving parties, services, and/or goods that
are subject to sanctions or other applicable trade control restrictions. This
includes, but is not limited to Denied Parties, parties that are owned or
controlled by Denied Parties and also parties who are resident in or connected
with any country or region if any economic sanctions law that applies to Jbuytr,
a Merchant or to any Buyer if and to the extent that such laws prohibit the
applicable transaction.
5.3. You must ascertain and comply with any sanctions compliance
requirements that apply to your transactions, including any updates to any laws
that apply to Jbuytr, a Merchant or to any Buyer and must indemnify Jbuytr
against any claim resulting from any breach by you of any sanctions law or and
breach by you of this clause 5. Non-compliance with sanctions laws and
regulations can result in significant civil and/or criminal monetary penalties,
as well as possible imprisonment, seizure of goods, and/or a ban from
conducting business.
6. Fees,
Payments, Delivery and Returns
6.1. Joining and setting up a shop on Jbuytr is free, unless
Jbuytr notifies otherwise. Jbuytr’s commission rates for the commercial agent’s
services under this Agreement are specified in the “Take Rate Policy on Jbuytr”
section of the Merchant Help Center dedicated to your country of origin.
Commission for Jbuytr commercial agent’s services under this Agreement amounts
to a certain percentage from each Item’s original price (including VAT) agreed
between Jbuytr and Merchant and which is adjusted considering sales,
promotions, special deals in accordance with clause 6.9 of this Agreement.
Unless otherwise stated, all prices and fees are quoted in USD. Jbuytr
reserves the right to determine a new applicable commission.
6.2. Jbuytr does not provide payment services. Jbuytr is entitled
to determine payment services providers who will take all necessary
actions for payment, acceptance, acquiring, processing and servicing
of payments associated with transactions between Merchant
and customer (“Payments service provider” or “PSP”). Jbuytr reserves
the right to designate any number of PSPs.
6.3. Jbuytr supports business relations only with Merchants that use the
payments services of PSP(s), designated by Jbuytr. Merchant is responsible for
performance of its obligations arising out of legal and business relations
between Jbuytr, Merchant and PSP, including paying all fees and providing all
documents and information required by PSP. PSP shall hold the funds on behalf
of Merchants and shall be responsible for provision of other payment services
(remittance, withdrawal, etc.) in accordance with the agreements concluded by
Merchant with PSP.
6.4. Merchant hereby authorizes Jbuytr to:
6.4.1. Collect, process and disclose to PSP in connection with PSP payment
services all necessary information on Merchant, its transactions that have been
concluded on the Site with customers.
6.4.2. Open accounts for the purpose of providing payment services by PSP
to Merchant and send instructions to PSP to deduct the funds in these accounts
to repay the amounts owed by Merchant to Jbuytr under this Agreement and credit
any amount into such account as determined by Jbuytr in accordance with this
Agreement.
6.4.3. Instruct PSP to freeze, unfreeze, credit, remit or debit the
Merchant’s account with PSP. The amount of the funds subject to freeze (minimal
security deposit) may be applied, in which case it will be set in the relevant
section of the Merchant Help Center. In any case the withdrawal is available
only after a safety clearance period of maximum 75 days and only in the amount
available to you.
6.4.4. Issue invoices on behalf of Merchant for the sale of Items on the
Site, taking into consideration necessary deductions of fees, compensation and
remuneration owed to Jbuytr and its engaged service providers.
6.5. Merchant may withdraw the authorization given under clauses 6.4.1.-
6.4.3 of this Agreement by giving seven days’ prior written notice to Jbuytr
and PSP. The withdrawal of authorization shall be deemed effective upon
expiration of the notice period stipulated in this clause and shall not have
retroactive effect, i.e. it shall not apply to the transaction and/or
activities of the Merchant and/or Jbuytr and/or PSP occurred prior to the
expiration of the notice period set out in this clause.
6.6. Merchant shall ensure that account balance with PSP has sufficient
balance for payments of funds owed to Jbuytr. You are responsible
for paying all fees and applicable taxes associated with using
the Site and selling Items on the Site.
6.7. Merchants are required to list prices for Items they sell
through the Site and to provide Jbuytr with a shipping
price (including the return shipping costs in case the customer
expresses its wish to return the item within any period from
the order date until 14 calendar days followed after the date of
the item’s receipt or under the guarantee). A return label
is enclosed in each parcel sent for potential return of
the goods in case the customer requests so. Jbuytr may also
provide Merchants with a solution for the return shipping
labels’ generation.
6.8. Jbuytr reserves the right to:
6.8.1. Set or adjust the final prices of Items and determine the
shipping costs displayed to users.
6.8.2. Initiate sales, promotions, special deals in relation to Items
offered by Merchants on the Site.
Provisions of clauses 6.8.1 and 6.8.2 do not affect the amount
or percentage Jbuytr has agreed to pay to Merchant
for Items sold by such Merchant (provided in clause 6.1. above).
6.9. Sales, promotions, special deals initiated by Merchant
on the Site are subject to a prior written approval by Jbuytr
and shall be made in compliance with the applicable laws and
regulations of the Merchant’s place of business and the country of the
customer. Jbuytr and Merchant may agree on other sales, promotions, special
deals in relation to Items offered by Merchants.
6.10. Unless otherwise informed by Jbuytr, the default payment period
for Merchants is 30 calendar days since the shipment date,
confirmed by the data of the tracking number. Jbuytr intends to
provide necessary information to PSP for the pay-out to Merchant not later than
30 calendar days from the shipment date.
6.11. Jbuytr will pay Merchants for their completed transactions
2 times a month. This payment will be a net amount: Merchant’s
items’ prices less Jbuytr’s commission, any refund and compensations that are
due to customers and/or Jbuytr. In the event Jbuytr introduces a new service,
the fees for that service (added to a commission defined in 6.1.) are effective
from its launch date and will be charged from amounts payable. Transactions
that cannot be confirmed as delivered may be ineligible for payment.
6.12. You authorize Jbuytr as your agent to assist you in handling and
resolving customer’s claims and complaints that relate to refunds and guarantee
in accordance with the policies set by Jbuytr and/or PSP. For this purpose, you
must reply to Jbuytr’s support agents and provide any necessary information
that may be important for the case within 48 hours, but in any case, not later
than within 5 calendar days.
You agree that Jbuytr may at its initiative according to Jbuytr’s policies
and at your expense proceed with refunds to customers in case your product or
activity violates any legislation applicable to the customer or Jbuytr's terms
and policies even without receipt of any customer’s claim.
Any return of the item in accordance with a guarantee
as determined in Jbuytr’s policies and the guarantee provided by the
applicable customer’s legislation must be free of charge
for the customer and shall be done at your expense.
In other cases, returns shall be made at the expense of the customer.
All Items may be returned except for those Items which cannot be returned under
the applicable laws and regulations of the country of destination. You must
indicate a full information with all necessary details
for a return shipping and is liable for any losses caused
by failure to meet these requirements.
All the payments owed to you shall be made by deducting or withholding
the amounts of refund, compensation and other fees determined by Jbuytr.
You shall agree to the decision on refunds made in compliance with the Jbuytr’s
terms and policies and legislation applicable to the customer. Jbuytr will
notify you of the result and reserve the right of final explanation.
Jbuytr may decide to implement a policy that allows Jbuytr
to withhold payment or other due payments according to this
Agreement. If Jbuytr has reasonable doubts to believe that any actions
or behaviors of the Merchant may cause disputes and/or may lead to
fees, penalties or customers’ claims, Jbuytr has rights to take necessary
measures to postpone payments to the Merchant and/or withhold amount
payable or other due payments according to this Agreement, until all
investigations of those actions and behaviors have completed.
6.13. Please note: if there is a case of your non-compliance or
the risk of non-compliance by you with any provisions of this Agreement, any
other conditions, policies and platform rules of the Site, including such you
improper performance or non-performance of this Agreement that resulted in the
obligation of Jbuytr to proceed with chargeback for customers in accordance
with Jbuytr’s rules for customer or applicable payment provider terms and
policies, Jbuytr reserves the right to withhold payments to the merchant either
for a certain period of time or permanently (to compensate losses of Jbuytr,
its affiliated companies or third parties involved by Jbuytr) without any prior
notice. In such case, Jbuytr may (but is not obliged) request from you evidence
of the proper performance of the Agreement.
6.14. Any payment instructed by Jbuytr to PSP will be net of the amount due
for the logistics and related services provided to you by Jbuytr Logistics
Limited (“JL”) as per separate agreement (Jbuytr Logistics Shipment and
Delivery Terms accepted by you) in case you use JL’s channels for the delivery
of orders and other services specified in the mentioned terms.
6.15. Jbuytr utilizes Hyperwallet as payment services to deliver payments
to Merchants collected via selected payment methods/options. Such payment
services are subject to the Hyperwallet Terms of Service and the Hyperwallet
Privacy Policy https://pay.hyperwallet.com/hw2web/consumer/page/legalAgreement.xhtml.
6.16. In case there are any amounts due, and they have not been paid as
provided in these Terms and within the period specified, Merchant shall notify Jbuytr
via email or other means specified in these Terms or available in the
Merchant’s account. If the amounts due have not been paid due to any problems
on the Merchant’s side (including, but not limited to incorrect payment
details, change of the legal entity on the Merchant’s side that is
non-compliant with Jbuytr’s KYC requirements, any Jbuytr’s terms and policies
or any applicable legislation), Merchant shall contact Jbuytr and provide Jbuytr
with the correct information as soon as possible. If any amounts have not been
paid due to a court decision or order, Merchant shall resolve the legal case
and provide Jbuytr with evidence that payments can be released without breach
of any Jbuytr’s or Merchant’s legal obligations or restrictions imposed by the
relevant court or other authorities.
If Jbuytr finds out that there are any unpaid amounts that Merchant does
not claim to be paid, Jbuytr will inform the Merchant accordingly and send a
notification letter via email or post. Merchant shall respond to such letter
and either confirm the amount payable and provide Jbuytr with any information
that may be requested to execute the payment or provide Jbuytr with evidence
that the amount is not correct within 10 business days after the date when the
letter is sent. If Merchant does not reply to the letter and does not contact Jbuytr
on this matter within 6 (six) months from the date of the letter or the
Merchant is liquidated and none of its legal successors contact Jbuytr, Jbuytr
reserves the right to write-off the unpaid amounts without any notification to
Merchant.
6.17. Ordered Items shall be shipped by Merchants
to customers at the Merchant’s expense within 4 business
days after payment receipt date by Jbuytr’s PSP.
6.18. In the event Jbuytr introduces a new service,
the fees for that service (added to a commission defined
in this section 6 above) are effective from its launch date.
6.19. Jbuytr reserves the right to transfer products returned by customers
to a third party chosen by Jbuytr for utilization or further realization by
such third party on any other platform apart from Jbuytr’s one. In this case, Jbuytr
will act as your agent solely for the purpose of choosing and appointing such
third party, while you agree that the title for the products will be
transferred directly from you to such third party, and you will remain solely
responsible and liable toward such third party and any its customers for any
obligations related to the legality of the products, their compliance with any
applicable legislation, presence or absence of any documents required, etc.
7. Listing
and Selling
7.1. By listing an item on the Site, you warrant that
you and all aspects of the item comply with Jbuytr’s published
policies (regarding IP rights protection, guarantees, personal data protection,
advertising, etc.). You also warrant that you are legally authorized
to sell the item. You must accurately describe your item and all
terms of sale on your Jbuytr account page. Your listings may only include
reliable text descriptions, graphics, pictures and other contents relevant
to the sale of that item. All Items must be listed
with appropriate and truthful tags. Each listing must accurately
and completely describe Item(s) for sale in that listing. If
the “in stock” quantity is more than one, all Items in that
listing must be identical.
7.2. All sales made via the Site are binding for Merchants.
The merchant is obligated to ship the order or otherwise
complete the transaction with the customer in a prompt
manner, unless there is an exceptional circumstance, such as:
the transaction cannot be completed due to laws, regulations,
policies, natural disasters, wars, strikes and other unforeseen factors.
The cost and losses arising from not completing orders in time shall
be undertaken by Merchant.
7.3. Merchant hereby agrees that by listing items on the Site it warrants
that:
7.3.1. It has ownership of each such listed item at the moment of the
conclusion of the contract for the sale of the item with a customer.
7.3.2. Any item that is stored in a warehouse or a fulfillment center
and/or by any other third party involved by the Merchant (regardless to the
purpose of any such warehouse facility and/or third-party involvement – whether
it is importation, storage and delivery, and regardless of where such
warehouse, fulfilment center and/or third party is located) is in the
Merchant’s ownership at the moment of conclusion of the contract for the sale
of such item with a customer, and the Merchant is a lawful owner of such item
at the moment of conclusion of the contract with a customer.
7.3.3. Any item that is stored in a warehouse or a fulfillment center
and/or by any other third party involved by the Merchant is transferred to such
place and/or such third party in full compliance with any applicable laws and
regulations of the country of origin, the country of destination and transit
countries. Such applicable laws and regulations include inter alia customs and
tax laws and regulations. All applicable customs duties, taxes and other
mandatory payments related to such items and their transfer to a warehouse or a
fulfillment center and/or to any other third party are paid fully and promptly,
items are declared properly and all other requirements to their sale and
transitions are fully observed. Merchant hereby agrees to indemnify Jbuytr and
to hold Jbuytr as well as Jbuytr’s parent company, subsidiaries, affiliates,
officers, directors, agents, and employees completely harmless from any claims
made by any third parties, including government authorities, against Jbuytr
and/or Jbuytr’s related parties mentioned in this clause relating to, or
arising from, any breach of the above warranties or obligations arising
therefrom.
8. Ranking.
Promotional Activities
8.1. Ranking of products as the results of the user’s search query depends
on several factors and their various combinations, aimed at optimizing the
search query results for a particular user.
The ranking of products is determined by an automated ranking algorithm.
The main parameters used by the ranking algorithm are those that indicate the
product’s relevance for a particular user and are based on the overall
product’s popularity among the Site’s users. Such parameters vary depending on
a particular user’s history, search query wording, the relevance of products to
such wording, etc. There is no exhaustive list of parameters as their number
and degree of impact are different with regard to different users. In other
words, the more product, its description, tags, rating, price, availability to
a particular region (country of destination), etc. correspond to a user, its
history, preferences, search wording, etc., the more chances for such product
to be on the top of the search query results. Product’s popularity is
determined based on the set of criteria, including, but not limited to the
number of orders, number of reviews and the product’s rating according to such
reviews, product’s price, popularity and reliability of the product’s brand.
The algorithm used for determining products popularity is dynamically updated
and may change the prioritization of one criterion over others influencing
product ranking on the Site.
Ranking of products is based not only on the popularity of the product as
compared to all other products on the Site but also on their popularity within
particular products categories. Popularity includes, for example, the number of
views of a particular product, number of orders and number of reviews. For
example, if there are no products with orders history in a product category or
none of them has a review, the algorithm will use other criteria to determine
prioritization between the products within such category (such as brand,
product’s price, etc.). Popularity includes, for example, number of views of a
particular product, number of orders and number of reviews.
To understand better what parameters can affect your products’ ranking,
please find below examples of parameters used by the ranking algorithm to
determine which products correspond to a search result most:
·
Wording of the query: products
containing the words corresponding to the search query will be prioritized and
will appear among the search query results more frequently.
·
Product’s category: products from
the category with the name corresponding to the query wording most will be
prioritized among the search results.
·
Product’s name, description and
tags: products with names, words in descriptions and tags assigned by merchants
corresponding to the query wording most will be prioritized.
·
Merchant’s store name and the brand
name: the degree of matching the search query wording with the names of the
store and the brand, and the popularity of the store and the brand affect the
search query results.
·
Quality (such as relevance and
clarity) of the information on the product provided by the Merchant and its
level of detail.
The accurate and complete product description, the clear and full name of
the product, product’s photos of high quality among other factors may lead to
the increase in the product’s card views by the users and, therefore, may
affect the frequency of the product’s appearance among the search query
results. In particular, all the above-mentioned factors may affect the
frequency of the product’s card access by the users, while the frequency of
such access and the number of times users add a particular product to saved
items or a product card in their turn increase the frequency of appearance of
such item in the relevant searching results.
Products promoted via Jbuytr Ads (as defined below) may constitute
approximately up to 30 per cent of search results. The certain proportions vary
depending on the search query and the number of products on the Site
corresponding to the query.
8.2. There is a section on the main page on the website version of the Site
as well as in the app version, which contains the set of products that are
shown to a user prior to or without any search query. Products are chosen to
such section on the Site by the automated algorithm as well.
The first and main set of rules used by the algorithm to choose products to
be shown to a user in such section can be described by three main groups of
products that will be chosen by the algorithm:
·
Products to be chosen to the
section shall have reviews from the users. This part will also include the
products from stores that have Top Store status (please refer to the relevant
section of the Merchant Help Center to familiarize yourself with the Top Store
functionality and criteria). The proportion between products with reviews and
products from Top Stores will depend on a user’s region (for example, not every
merchant having Top Store status can deliver products to a particular user’s
country), user's history on the Site, etc.
·
Products promoted via Jbuytr Ads
will consist approximately up to 30 per cent of all number of products visible
in the section.
·
Randomly chosen products will also
be included in the section. The randomness of such selection means that the
algorithm will freely choose the products to be shown among all the products
that are available to a particular user, even if such products do not have
views, reviews, etc.
As soon as the set of products is composed using the above criteria, the
following criteria are used by the algorithm to adapt the section to a
particular user:
·
Whether a particular product can be
delivered to the user’s country.
·
Merchant’s performance in a user’s
country (rate of cancellations of orders, rate (number) of returns, etc).
·
User’s preferences (i.e. previous
interactions of a user with products, products categories, etc.).
Please note that the algorithm is created and set in such a manner that
will be intended on showing products that are the most relevant to a particular
user.
8.3. There are certain promotional instruments available to the Merchant,
the information on which can be found in the Merchant Help Center, such as
special promotions, daily promotions, and Jbuytr Ads (Jbuytr Ads Terms of
Service with detailed information about the tool available at https://merchant.jbuytr.com/ads-terms/).
The Merchant’s products participating in the promotions will appear in the
search query results among other products satisfying the above-mentioned
criteria (i.e. they match the search query wording, etc.), and in addition,
they will be automatically prioritized over the products not participating in
the promotions. Besides, the Merchant’s products participating in the
promotions will be shown in the relevant search query results being
supplemented by the standard discount badge or the “SALE” discount badge.
Please refer to the relevant sections of the Merchant Help Center to be
sure that you are aware of the most up-to-date information on promotional
instruments and the way the Merchant can use them.
8.4. When you place the product offers on the Site, you agree that your
products can be advertised via external marketing tools of third-party
advertisers, including, but not limited to social network and search engines
platforms.
Products advertised via external marketing channels are chosen by the
algorithms using a set of different criteria such as product’s reviews, the
number of orders of this product, the product’s price as compared to other
identical or similar products, etc. In general, the more popular a particular
product the higher chances for it to be chosen by the algorithm to the external
advertising. For the targeted advertising, the history of a particular user’s
interaction with products on the Site predetermines the products to be
advertised to such users via advertising channels.
The algorithms automatically update the prioritization of products between
themselves using the above-mentioned criteria that are dynamically and
automatically updated. The more popular the particular product becomes, the
higher chances that it will be chosen by the algorithm for external
advertising. Please note that external advertisers have their own set of rules
that may affect the visibility and frequency of appearance of a particular
product or product category on the advertiser’s platform. Jbuytr cannot
influence the advertiser’s platform rules and advertising mechanisms, as the
result, neither the number of Merchant’s products that will be accepted for
promotion and visibility of Merchant’s products in the external marketing
channels.
Jbuytr reserves the right to use certain products and/or categories of
products for external advertising tests purposes. Such tests are limited in
time and/or market of destination and help Jbuytr to estimate the efficiency of
advertising tools regarding such product categories or items and improve
internal algorithms.
9. Access to
Data
9.1. Jbuytr as the provider of the platform has access to the information
provided by or related to the Merchant and its activities on the Site
(including, inter alia, Merchant’s legal entity registration details, full
names of Merchant’s representatives, their email addresses and other contact
details, other information provided by the Merchant during the registration and
KYC process, information on the Merchant’s activities on the platform, its
products, orders, available stocks). Categories of such data are specified in
the Merchant Help Center (in particular, in “Set up your Account” and “KYC
Profile” sections) and Jbuytr’s API for Merchants available at api-v3-docs.merchant.jbuytr.com.
Merchant has access to such data provided to Jbuytr via Merchant’s account on
the Site.
Jbuytr as the operator of the Site has access to personal data provided
both by Merchants and users. Categories of personal data and details related to
such data processing or sharing are specified in the Privacy Policy, available
at Jbuytr.com/en/privacy, relevant sections of which are incorporated herein by
reference.
Merchants have access to the information related to orders and required for
orders fulfilment, dispatch, and other related purposes. Availability of
categories of such data depends on the method of products shipping (i.e. via
JL’s providers or via logistics routes to be chosen by Merchants themselves),
logistics channel, country of dispatch, transit and destination. If the
Merchant fulfill the order via channels other than JL, it will be provided with
the data necessary for the dispatch of the items such as the full name of the
user who made the order, the user’s phone number, address specified by the user
as the delivery address. The Merchant has access to the above-mentioned
information regardless of the logistics channel in case its provision is
required under the legislation of Merchant’s country of registration. For the
same regulatory reasons of the Merchant’s country or countries of transit,
Merchants may be provided with passport details of users who ordered Merchant’s
products on the Site. If the Merchant fulfills the order via JL’s channels, the
Merchant will be provided with the country and city of destination and ZIP code
of the final recipient. For more information about JL, please refer to Jbuytr
Logistics Shipment and Delivery Terms. The Merchant has access only to the
information referred to above that relates to the Merchant, its performance,
orders, and does not have access to any such information provided by or to
other Merchants.
There is a separate section in the Merchant’s account on the Site called
“Analytics”. Via the mentioned section the Merchant may have access to the
information about Merchant’s performance on the Site. For more details as to
how the Analytics section works, please refer to the “Analytics tabs” section
of the Merchant Help Center. The information available via the mentioned
section will include the information about your performance on the Site only
and does not give access to information about the performance of other
Merchants on the Site.
Categories of information referred to above may be updated by Jbuytr from
time to time due to changes in the applicable legislation, types of services
introduced and provided to the Merchant or Site’s rules. To ensure that you are
aware of the most up-to-date information on the types of data provided to Jbuytr,
analytics, the Merchant’s performance metrics, please check your account on the
Site (if you are already a registered merchant) and/or familiarize yourself
with the relevant sections of the Merchant Help Center, including the “Account”
section.
Jbuytr reserves the right to use third-party providers of specific services
(such as CRM service providers) mainly for more efficient communication with
Merchants (for example, to assign particular Merchant support managers as
responsible for cooperation with the Merchant and to maintain such
communication), and such involvement cannot be opted out by Merchants as it is
necessary for proper operation of the Site and due level of provision of
Merchants with services. Please contact merchant support team for further
information on such providers.
The technical and contractual access to any of the information referred
above, available at the Merchant’s account on the Site and provided to Jbuytr
within the term of this Agreement will be blocked in case of termination of
these Terms.
9.2. The above information and aggregated data, including data related to
the Merchant’s performance on the platform, will be available to Jbuytr during
the whole term of this Agreement and upon its expiration or termination for any
reason and may be used by Jbuytr (and Jbuytr hereby reserves the right to use
any such data and information), for example, to improve and subsequently
develop the platform and the services, create new features and services or
increase the quality of the existing features and tools, and improve the
platform’s security mechanisms unless there are any mandatory provisions of the
applicable legislation that restrict or prohibit Jbuytr to use such
information.
10.
Prohibited, Questionable and Infringing Items and Activities
10.1. You are solely responsible and liable for your conduct
and activities on the Site and/or with regard to Jbuytr and any
and all data, text, information, usernames, graphics, images, photographs,
profiles, audio, video, Items, and links (together, “Content”) that you
submit, post, and display on Jbuytr.
10.2. Restricted Activities:
Your Content and your use of the Site:
·
Must not be false, inaccurate
or misleading.
·
Must not be fraudulent
or involve the sale of illegal, counterfeit or stolen Items.
·
Must not infringe any
third-party’s copyright, patent, trademark, trade secret or other
proprietary or intellectual property rights or rights of publicity
or privacy.
·
Must not breach this
Agreement, any Site policy or community guidelines, or any
applicable law or regulation (including, but not limited to,
those governing export control, consumer protection, unfair competition, anti-discrimination
or false advertising).
·
Must not breach the rules set out
in the Prohibited Activities and Basic Platform Rules sections of the Merchant
Help Center.
·
Must not contain Items that
have been identified as hazardous to consumers.
·
Must not be defamatory,
libelous, unlawfully threatening, unlawfully harassing, impersonate
or intimidate any person (including Jbuytr staff or other users),
or falsely state or otherwise misrepresent your affiliation
with any person, through for example, the use of similar email
address, nicknames, or creation of false account(s) or any other method
or device.
·
Must not modify, adapt
or hack Jbuytr or modify another website so as to falsely
imply that it is associated with Jbuytr.
·
Must not solicit
business for, direct sales to, or promote any website, service,
or entity outside Jbuytr.
·
Must not violate this
Agreement, any rules and/or policies of the Site or any applicable law,
statute, ordinance or regulation (including, but not limited to,
those governing export control, consumer protection, unfair competition,
anti-discrimination or false advertising).
10.3. Furthermore, you must not list any item on the Site
(or conclude any transaction that was initiated using Jbuytr’s service)
that, by paying to Jbuytr a commission fee, could cause Jbuytr
to violate any applicable law, statute, ordinance or regulation,
or that violates the applicable Terms of Use. Jbuytr has
the right to freeze the account temporarily or permanently
and to refund the loss with your frozen capital.
10.4. You agree that Jbuytr has no obligations to keep
information, update information or send you the latest information
in the case of suspending or ceasing your account.
10.5. Without limiting Jbuytr’s remedies for any violation of any
provision above (or any other provision in any other agreement
between you and Jbuytr), if Jbuytr (in its sole discretion)
determines that you violate any of the above provisions, Jbuytr may,
temporarily or permanently, freeze your account (including, without
limitation, any amounts therein and any payment to you therefrom).
10.6. You agree to fully indemnify and hold Jbuytr harmless
for any losses, damages, costs, expenses (including legal fees)
and liabilities which Jbuytr may incur in connection with any
suit, claim, proceeding or complaint caused by
Merchant’s infringement of any third-party’s copyright, patent, trademark,
trade secret or other proprietary or intellectual property rights or rights
of publicity or privacy as well as any violation of Jbuytr
Intellectual Property Policy for Merchants. Jbuytr reserves the right
to use any other remedy available under this Agreement
or the applicable law in case of violation of a third-party
right caused by the third-party rights’ infringement
by the Merchant.
11. Content
11.1. Jbuytr does not claim ownership rights in your Content. You
grant Jbuytr a license solely to enable Jbuytr to use any
information or Content you supply Jbuytr with, so that Jbuytr
is not violating any rights you might have in that Content. You grant
Jbuytr a non-exclusive, worldwide, perpetual, irrevocable, royalty-free,
sublicensable right (with the right to authorize sublicensing) to exercise
the copyright, publicity, and database rights you have in the Content,
in any media now known or not currently known, with respect
to your Content. You agree to allow Jbuytr to store
or re-format your Content on Jbuytr and display your Content on Jbuytr
in any way as Jbuytr chooses.
11.2. Jbuytr will only process your personal information in accordance
with Jbuytr’s Privacy Policy.
11.3. Jbuytr is the data controller with respect to any Jbuytr user data
collected through our Services. The Merchant acts as a data controller with
respect to the user data in connection with performance of sale contracts
concluded with such users. Merchant shall at all times comply with the
applicable legislation, including but not limited to, the EU General Data
Protection Regulation. The Merchant is limited to using such data for
performance of the sales contract and may not use it for, among others,
marketing purposes.
11.4. By posting Content on Jbuytr, it is possible for
an outside website or a third party to re-post that
Content. You agree to hold Jbuytr harmless from any dispute concerning
this use.
12.
Complaints. Dispute Resolution
12.1. Both Jbuytr and Merchant shall take reasonable steps in order to
resolve any disputes amicably, timely and in an efficient manner. In the
event a dispute arises between the Merchant and Jbuytr, the Merchant
shall contact Jbuytr via [email protected] or via the merchant
support chat available in the Merchant’s account (standard complaint-handling
procedure).
The Merchant has the right to file any complaint or notify Jbuytr on any
issue it might need to resolve in connection with its use of the Site, in
particular, related to the following issues:
·
Alleged non-compliance by Jbuytr
with any obligations laid down in these Terms or any other applicable rules or
regulations which affects or affected Merchant.
·
Technological issues which relate
directly to the provision of the services to the Merchant by Jbuytr or
Merchant’s access to the Site.
·
Measures taken by, or behavior of, Jbuytr
which relate directly to the provision of services under these Terms.
Any claim or request filed with the standard complaint-handling procedure
will be reviewed by the Jbuytr’s merchant support team based on these Terms and
any other terms, conditions and policies applicable to the Merchant. In case
the merchant support team needs further information to consider the request,
the Merchant will receive a request for clarification or provision of any such
additional information, while the time to process the claim may be extended.
The average time for response to the Merchant’s request is shown in the
merchant support chat. In case of contacting the merchant support team via [email protected],
the time required for the response to be provided depends on the matter of
complaint, however, issues related to the operations on the platform and
technical features are usually provided within 1 business day. However, the
shown approximate time for response depends on the complexity of the issue in
question and cooperation of the Merchant and may be extended.
A reply to the Merchant’s request generally provided via the same channel
of communication that was used by the Merchant for submission of the request
unless the Merchant is informed otherwise.
12.2. Dispute Resolution:
Any dispute arising from or in connection with the subject matter
of this Agreement shall be subject to the exclusive jurisdiction of
the courts of England and Wales. Use of the Site is
not authorized in any jurisdiction that does not give effect
to all provisions of the Agreement, including without limitation,
this section.
12.3. Should you have a dispute with one or more users
or any third party, you release Jbuytr (and its officers, directors,
agents, subsidiaries, joint ventures and employees) from any
and all claims, demands and damages (actual and consequential)
of every kind and nature, known and unknown, suspected and unsuspected,
disclosed and undisclosed, arising out of or in any way
connected with such disputes.
12.4. Jbuytr, for the benefit of Merchants and at its sole
discretion, may take reasonable efforts to help Merchants to resolve
disputes. For avoidance of any doubts, Jbuytr has no obligation
to resolve disputes between Merchants and users or between
Merchants and outside parties. To the extent that Jbuytr
attempts to resolve a dispute, Jbuytr will do so in good faith
and in accordance with Jbuytr’s policies. Jbuytr has no power and will
not make judgments regarding legal issues or claims.
13. Jbuytr’s
Intellectual Property
13.1. Jbuytr, and other Jbuytr graphics, logos, designs, button icons,
scripts, and service names are registered trademarks of ENVAR Jbuytr. Jbuytr’s
trademarks may not be used, including as part of trademarks and/or
as part of domain names or email addresses, in connection
with any product or service in any manner that is likely
to cause confusion.
14. Breach
14.1. Without limitation to any other remedies, Jbuytr may unilaterally
decide to immediately remove Content, warn Jbuytr’s community of
a Merchant’s actions, issue a warning to a Merchant,
temporarily suspend the Merchant’s account, temporarily or indefinitely
suspend Merchant, Merchant’s account privileges, terminate a Merchant’s
account, prohibit access to the Site and/or take technical
and legal measures to keep a Merchant off the Site
and refuse to provide services to a Merchant if any of
the following applies:
·
Investigation of Merchant’s actions
on the Site.
·
Breach by the Merchant of this
Agreement, the Privacy Policy or other policies, rules
and community guidelines incorporated herein.
·
Jbuytr is unable
to verify or authenticate any of Merchant’s personal information
or Content.
·
Jbuytr believes that
a Merchant is acting inconsistently with the letter
or spirit of Jbuytr’s policies, has engaged in improper
or fraudulent activity in connection with Jbuytr
or Merchant’s actions may cause legal liability or financial
loss to Jbuytr’s Merchants or to Jbuytr.
14.2. In case of any suspension or restriction of the services by Jbuytr,
the Merchant will be notified accordingly.
15. Privacy
15.1. Except as being provided in Jbuytr’s Privacy Policy, Jbuytr
will not sell or disclose your personal information (as defined
in the Privacy Policy) to third parties without your explicit
consent.
16.
No Warranty
16.1. Jbuytr, Jbuytr’s subsidiaries, officers, directors, employees
and Jbuytr’s suppliers provide Jbuytr’s website and services
“as is” and without any expressed, implying or statutory
warranty or condition. Jbuytr, Jbuytr’s subsidiaries, officers, directors,
employees and Jbuytr’s suppliers specifically disclaim any implied
warranties of title, merchantability, performance, fitness
for a particular purpose and non-infringement. In addition,
no advice or information (oral or written) obtained by you
from Jbuytr shall create any warranty.
17. Liability
Limit
17.1. In no event shall Jbuytr, and (as applicable) Jbuytr’s
subsidiaries, officers, directors, employees or Jbuytr’s suppliers be
liable for any damages whatsoever, whether direct, indirect, general,
special, compensatory, consequential, and/or incidental, arising out of
or relating to the conduct of you or anyone else
in connection with the use of the Site, Jbuytr’s services,
or this Agreement, including but without limitation, lost profits,
bodily injury, emotional distress, or any special, incidental
or consequential damages.
17.2. Jbuytr’s liability, and (as applicable) the liability of Jbuytr’s
subsidiaries, officers, directors, employees, and suppliers, to you
or any third parties in any circumstance are limited
to the greater of (a) the amount of fees you pay to Jbuytr
in the 12 months prior to the action giving rise
to liability, and (b) 100 USD.
18. Indemnity
18.1. You agree to indemnify and hold Jbuytr and
(as applicable) Jbuytr’s parent, subsidiaries, affiliates, officers,
directors, agents, and employees, harmless from any claim
or demand, including reasonable attorneys’ fees, made by any third
party due to or arising out of:
·
Your breach of this Agreement
or the documents incorporated by reference, or your
violation or violation by your products of any applicable law
or the rights of a third party.
·
Your breach of agreements with PSP.
·
Revocation of authorizations given
to Jbuytr under this Agreement or agreements with PSP.
19.
No Guarantee
19.1. Jbuytr does not guarantee usable, timely, secure, correct,
continuous, uninterrupted access to the Site, and operation of
the Site may be interfered with by numerous factors outside Jbuytr’s
control. Jbuytr is not responsible for any services breaking down,
including (but without limitation) system corruption or other
situations that may affect receiving, processing, testing, completion
or settlement of transaction.
20. Legal
Compliance. Taxes
20.1. You shall comply with all applicable regulations
and international laws, statutes, ordinances and regulations
regarding your use of the Site and any Jbuytr service and, if
applicable, your listing, solicitation of offers to purchase,
and sale of Items. You hereby also agree and undertake to comply with all
applicable laws and regulations of the country of customer’s residence,
including, but not limited to, all applicable consumer protection regulations
and restrictions.
In addition, you shall be responsible for paying taxes applicable
to the sales of Items you make on the Site (excluding any taxes
on Jbuytr’s net income). Please note that you may be required to
register for the tax purposes in the EU member states or in other country in
accordance with effective legislation and regulations of such country. If this
is the case, you undertake to comply with all applicable requirements of a
particular EU member state, the UK and/or such another country (whichever is
applicable) and are fully responsible for such compliance, including any
consequences for any breach resulted from non-compliance with the applicable
laws and regulations. If Jbuytr is held liable for your non-compliance with
such requirements (i.e. for non-registration for VAT purposes in the customer’s
country and/or for non-payment of any applicable taxes), you agree to release Jbuytr
from any and all claims, liability, costs, damages or other obligations arising
out of your breach of the applicable laws and regulations and agree to
compensate Jbuytr any costs, fees and penalties upon receipt of such request
from Jbuytr. Jbuytr hereby reserves the right to charge any such costs, fees
and penalties from the amounts payable to you for the Items sold on the Site in
accordance with these Terms.
20.2. In an effort to remain compliant with respective
tax and consumer legislations, we strongly encourage our Merchants
to maintain good standing with respect to custom and value-added
taxes or VAT, where applicable.
20.3. Merchants shall take any measures required by the applicable
legislation in order to comply with the EU and UK VAT rules effective as of 1
July 2021 and as of 1 January 2021 respectively, as well as with any other VAT
rules that may apply to the sales of merchants in the country of destination.
The mentioned legislation consists, inter alia, of Council Directive
2006/112/EC of 28 November 2006 on the common system of value added tax,
Council Directive (EU) 2017/2455 of 5 December 2017 amending Directive
2006/112/EC and Directive 2009/132/EC as regards certain value added tax
obligations for supplies of services and distance sales of goods, Council
Implementing Regulation (EU) 2017/2459 of 5 December 2017 amending Implementing
Regulation (EU) No 282/2011 laying down implementing measures for Directive
2006/112/EC on the common system of value added tax, Council Directive (EU)
2019/1995 of 21 November 2019 amending Directive 2006/112/EC as regards
provisions relating to distance sales of goods and certain domestic supplies of
goods, Council Implementing Regulation (EU) 2019/2026 of 21 November 2019
amending Implementing Regulation (EU) No 282/2011 as regards supplies of goods
or services facilitated by electronic interfaces and the special schemes for taxable
persons supplying services to non-taxable persons, making distance sales of
goods and certain domestic supplies of goods (“VAT rules”).
To ensure the correct application of the new VAT rules, the Merchant agrees
to be bound by the following obligations:
·
Merchant shall provide Jbuytr with
full and valid information that may be required or requested by Jbuytr in order
to comply with the VAT rules (i.e. full, valid and up-to-date information on
the location of goods at the point of sale, information on the ownership over
the items stored in the territory of the EU at the point of sale or in the
territory of such other country VAT rules of which may apply, etc.).
·
Merchant shall ensure its
compliance with the invoicing requirements of the country of its tax residence
and the country of destination (i.e. user’s country) with regard to the sales
for which the Merchant is obliged to account for VAT and shall ensure it does
not issue invoices for sales for which it is Jbuytr’s obligation to account for
VAT.
·
Merchant shall ensure that the
value of items in one package (merchant’s parcel) does not equal or exceed EUR
150 (for the EU countries) and GBP 135 (for the UK). Other limits (if any) that
may be provided by the applicable legislation of other countries shall also be
strictly observed.
·
In case the Merchant becomes aware
of the Jbuytr’s VAT identification number (“VAT number”), the Merchant shall
ensure that it uses the VAT number only for the items (parcels with items) sold
via the Site and only in cases when Jbuytr is obliged to account for VAT.
Merchant shall also take all reasonable actions and introduce all necessary
measures in order to ensure confidentiality of the VAT number. If Merchant
transmits the VAT number to any third parties, including its affiliated parties
or logistics providers, Merchant shall ensure that there is an agreement
between the Merchant and such affiliated or third party (parties) on
confidentiality, non-disclosure and correct use of the VAT number.
·
In case the Merchant disclose the
VAT number, whether intentionally or not, it shall notify Jbuytr immediately
and take all possible actions in order to cease unauthorized use of the VAT
number.
·
In case of any investigation of
unauthorized use of the VAT number, the Merchant shall actively and timely
cooperate with Jbuytr in order to investigate such unauthorized use and any
other related circumstances. In particular, the Merchant agrees to provide Jbuytr
with any documents and information that may be related to the use and
transmission of the VAT number.
·
In case the Merchant uses any of
the VAT numbers in breach of this Agreement, allows to use or does not take
reasonable and necessary measures in order to preclude the use of any of the
VAT numbers by any unauthorized person/third party, the Merchant shall
compensate Jbuytr or any its affiliated party upon Jbuytr’s request with any
losses incurred by Jbuytr as the result of such unauthorized use (including,
but not limited to, the amount of overpayment of VAT that resulted from the
unauthorized use of any of the VAT numbers) as well as reasonable associated
documented legal fees. Any such losses and expenses shall be paid to Jbuytr not
later than within 30 calendar days from the moment of receipt of Jbuytr’s
request.
·
Merchant shall comply with any
other rules specified in the Merchant Help Center related to the compliance of Jbuytr
and the Merchant with the EU, UK or other countries’ VAT rules.
Jbuytr cannot be held liable for any actions or omissions of the Merchant
resulted in non-compliance with any applicable VAT legislation, including the
EU, UK and other countries’ VAT rules.
20.4. You hereby confirm that you have a valid registration and fulfill
participation obligations under the Extended Producer Liability laws of the EU
countries (France, Germany, Austria and other applicable legislations) (“EPR”)
regarding the goods/packaging offered or listed by you on the Site and that you
will upload the relevant confirmation of registrations and participations to
your Jbuytr account as soon as it is required by Jbuytr. You undertake to fully
indemnify Jbuytr against any financial claims, damages or losses resulting from
the fact that the registration and participation obligations under EPRs
regarding the goods/ packaging offered or listed by you on the Site have not
been fulfilled or have not been fulfilled properly. Jbuytr reserves the right
to withhold any amount of losses, damages or penalties incurred due to the
breach of obligations referred to in this clause from the funds that are due to
you for products sold on the Site.
21.
Severability
21.1. If any provision of this Agreement is held unenforceable, then such
provision will be modified to reflect the parties’ intention. All
remaining provisions of this Agreement shall remain in full force
and effect.
22. No
Partnership, No Commission Agreement
22.1. Merchants have no right to represent Jbuytr to make
or accept any offers or acceptance on behalf of Jbuytr. Merchants
cannot make any statements at any circumstance that may cause conflict
with these Terms of Service. This Agreement does not establish
an exclusive partnership between Merchants and Jbuytr.
22.2. This Agreement shall not be considered the commercial commission
agreement and/or the commission agreement. This Agreement does
not establish relations between Jbuytr as the commission agent and the
Merchant as the commitment.
23.
Modification and Termination of the Jbuytr Service
23.3. The Merchant has the right to terminate the Agreement at any time
with at least 30 days prior written notification of Jbuytr. The access to the
Merchant’s account will be blocked upon expiration of the mentioned period.
23.4. Jbuytr reserves the right to modify or terminate any service provided
under these Terms at any time (including but not limited to the cases when
Merchant’s and PSP’s agreement is terminated or Merchant’s account with PSP is
closed). Jbuytr reserves the right to alter these Terms or other Site policies
at any time. If Jbuytr makes a material change, Jbuytr will notify you here, by
email or by means of a notice on our home page or via the Merchant Help Center
and means of communication provided there.
24. Choice of
Law
24.1. This Agreement shall in all respects be interpreted
and governed by the laws of England and Wales.
25. Survival
25.1. Sections 6 (Fees, Payments, Delivery and Returns), 9 (Access to
Data), 11 (Content), 12 (Complaints. Dispute Resolution), 13 (Jbuytr’s
Intellectual Property), 14 (Breach), 15 (Privacy),
16 (No Warranty), 17 (Liability Limit), 18 (Indemnity),
19 (No Guarantee), 20 (Legal Compliance. Taxes),
21 (Severability), 23 (Modification and Termination of Jbuytr
Service), 24 (Choice of Law) shall survive any termination
or expiration of this Agreement.
26. Notices
26.1. Except as explicitly stated otherwise, any notices shall be
given by postal mail to Jbuytr at Gustava Zemgala st. 78,
LV-1039, Riga, Latvia (in the case of Jbuytr) or, in your case,
to the email address you provide to Jbuytr (either during
the registration process or when your email address changes). Notice
shall be deemed as proof of service 24 hours after email is sent,
unless the sending party is notified that the email address is
invalid. Alternatively, Jbuytr may give you notice by certified mail,
postage prepaid and return receipt requested, to the address
provided to Jbuytr. In such case, notice shall be deemed
as proof of service three days after the date of mailing.
27.
Disclosures
27.1. The services hereunder are offered by ENVAR Jbuytr, located
at Anafartalar St 80/3 Ankara / Turkiye
28.
Confidentiality
28.1. This Agreement is strictly confidential, and its content shall
not be disclosed to the third parties, except for PSP. Jbuytr
reserves the right to claim Merchant for all losses
and damages caused by a disclosure of such information
by Merchant to the third parties.
28.2. Documents and information provided by Merchant at the moment of
registration on the Site, any further documents and information uploaded
via https://merchant.jbuytr.com and
the Merchant’s account on the Site or made available to Jbuytr by any other
means shall be regarded as confidential. However, Jbuytr or its subsidiaries
and affiliated parties have the right to disclose documents related to the
Merchant and Merchant’s products (such as conformity documents that include,
but not limited to certificates of conformity issued by authorized bodies and
agencies and self-declaratory documents) and any other supporting documents
upon request of authorized bodies and third parties if such request is lawful
and reasonable and if such disclosure is required for further execution of this
contract. Such disclosure does not require any prior permission of Merchant and
can be made without any prior notification to Merchant.